VEO Policy | Student Affairs | SIU

Operating Policy

Policies are in place to ensure the safety of all who use the multi-use paths within our community. Please be sure to abide by policies below to make sure the paths are accessible to everyone!

The Department of Public Safety regulates e-scooters with the same policies as bicycles. For more in-depth policies and safety tips for bicycles use on campus, visit the dps.siu.edu.

For more in-depth policies regarding bicycles and micromobility throughout the city of Carbondale, visit the codelibrary.amlegal.com.

Rules of the Road:

• Follow traffic rules
• Yield to pedestrians
• Follow the flow of traffic

While they are not required for riding Veo scooters, helmets are strongly encouraged. Scooters can reach 15mph at full speed, and helmets are crucial to rider safety.

Veo Scooters may NOT be:

• Operated while the user is impaired or inebriated
• Operated while the user wearing earbuds or headphones
• Brought onto the Saluki Express or any Rides Mass Transit service
• Operated, parked, or brought inside parking garages
• Brought indoors (inside a residence hall or other campus building, office, or residential home)
• Operated to transport multiple riders

If users violate any of these policies, they can be issued a ticket (that could result in a fine) by the Department of Public Safety or the Carbondale Police Department and/or receive a policy violation through Veo. If the user is a student, they can also be reported to SIU Student Rights and Responsibilities.

Parking

Riders may park anywhere within the Carbondale service area that is not a prohibited zone. Prohibited parking zones include private property, anywhere that blocks sidewalk or pedestrian accessibility, landscaped areas, parking spots for cars, or building entrances and exits.

When parking a scooter, please keep in mind:

• Riders must allow 3 feet on either side of parked scooter for pedestrian foot traffic.
• Riders cannot obstruct sidewalk entrance, ramp, or any other ADA accessibility resource when riding or parking the scooter.
• Parked scooters cannot block fire hydrants, outdoor furniture, or other safety or pedestrian resources.
• Riders cannot park on personal property.
• Scooters cannot be parked in parking spots meant for cars and motorcycles.
• Scooters should be parked next to or near bicycle racks. Look for the "Park Here" stickers. If parking near a bike rack is not an option, scooters may be parked in bike racks.

If a scooter is parked in a prohibited zone, please call +1 (855) 836-2256 or email hello@veoride.com for Veo staff to come move it.