Veo Scooters

Main Content

two students standing with Veo scooters
a student rides the sit-down Veo scooter
two students smiling as they stand on the scooter
students riding the scooters

SIU and the City of Carbondale are proud to announce a partnership with VEO Scooters! Before riding, view SIU's and Carbondale's scooter policies and use the bike map to plan riding routes.

Over 300 scooters are available to anyone 18+ located within the Carbondale service area, including students, Carbondale community members, and visitors.

For local Veo assistance, please call +1 (855) 836-2256 or email hello@veoride.com.

 

How does it work?

Riding a Veo Scooter is simple! There are just three easy steps.

  1. Download the VeoRide App.
    VeoRide is available on the App Store and Google Play. This is where patrons see the service area and locations of each scooter. VeoRide is also how users pay for rides.
  2. Find an available scooter.
    Scooter locations can be found using the VeoRide app.
  3. Unlock the scooter.
    Each scooter has a QR code located between the handlebars. Scan the QR code using a smartphone and it will unlock.
  4. Ride!
    Please ride in bike lanes or on bike paths wherever possible. When neither is available, ride on the right-hand side of the road or even on the sidewalk, keeping in mind that pedestrians have the right-of-way.

Once at the destination, park the scooter in any available approved scooter parking location. To end a trip, riders take an “end of ride” photo of the properly parked scooter, not blocking the sidewalk, driveways or private property.

Remember, allow space for sidewalk accessibility when riding and parking scooters. Leave three feet of space (one scooter length) when parking to allow sidewalk access.

Please make sure scooters are parked respectfully to allow sidewalk access to all pedestrians. Remember to leave plenty of space for wheelchair access.

 

Frequently Asked Questions Button

SIU Campus

To keep our pedestrians safe, crosswalks are a NO RIDE ZONE. Please dismount the scooter and push it across all crosswalks.

When possible, please park scooters at or near the bike racks. Make sure to leave space for personal bicycles.

Please be aware of pedestrians and respect their use of the sidewalks and driving lanes!

Carbondale

When there are no bike lanes or sidewalks available, riders can drive the scooters on the road with normal traffic. Please make sure to follow the laws of the road!

Users are encouraged to park in a way that doesn't block sidewalks, regardless of where they are in the city. This may mean parking in the "parkway" (strip of grass between sidewalk and curb), the side of the sidewalk, or any public hardscaping.

Service Map

Veo scooters are available for use in the highlighted area below, including the SIU campus. For a live map that shows active locations for all scooters, download the VeoRide app.

Map of Veo service areas around carbondale, mostly centering around SIU Campus